We know that your privacy is very important to you. That's why protecting any personal information, such as your name, address, e-mail address or phone number that you provide to us is of the utmost importance. As a result, we have prepared this Privacy and Security Statement to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us. When you provide personal information, you are consenting to the manner in which J R Products, Inc. will collect, use, disclose and otherwise manage your personal information, as set out below.
Personal Information - Collection and Use
We may collect personal information that you provide us when you:
We may also collect personal information about you from our Service Providers.
If you use a credit or debit card for any of your purchases, we will collect your credit or debit card information and keep a history of your purchases. We use this information to process your orders, to ensure proper delivery, to better assist you when you visit or call us as well as to improve our product and service offerings.
When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you, such as your driver's license. We collect this information to help prevent fraud.
Online Registration: Registration is an optional service provided by our Sites. You do not have to register to browse or shop online. When you register, you are asked for personal information such as your name, address, phone number, e-mail address, a password that you select, and optionally, your interests. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you will have the opportunity to sign up for future marketing information from J R Products, Inc.
Contests, Questions or Surveys: When you ask a question, participate in a survey or enter a contest or sponsored event or through our Sites, we may collect your name, address, phone number and e-mail address. We use this information to administer your participation in a contest or sweepstakes. At the time you are entering a contest or sweepstakes, we may ask your permission to send you future marketing information from J R Products, Inc.
Other Uses of Personal Information: J R Products, Inc. uses personal information, including information provided to us from our Service Providers, to continually assess and improve the products and services we offer. We would also like to inform you of products and services, sales and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for e-mails about our products, services, sales and special offers. We may also send you mail, e-mail or call you with information about our product and service offerings if you have provided us with your name and address, e-mail address or phone numbers at our, Call Centers or Sites. If you would like to stop receiving such promotional information from J R Products, Inc. please use our opt-out@no-trim.com. - add email address to message body.
Protecting Children's' Privacy: The J R Products, Inc. sites are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18.
Personal Information Disclosure:
J R Products, Inc. will not trade,
rent or sell your personal information, without your prior consent, except as
otherwise set out herein.
Companies that work with or on behalf of J R Products, Inc.: Some of our operations, such as our call centers, may be managed by unaffiliated companies. Also, if you purchase a product to be installed by reputable local or national companies with which we contract to provide such services. These companies may have access to your personal information on a confidential basis only to the extent necessary to perform their functions. In no event will these companies have the right to use your personal information for any reason other than to provide you with those specific services. Information provided by you will be used by J R Products, Inc. and its Service Providers to learn about the experiences of our customers so that we may enhance our programs and improve our level of service.
If your purchases are being shipped to you, we will share your shipping information on a confidential basis with our delivery service providers (U.S. Postal Service, Canada Post, or other delivery companies we or you select). Our delivery service providers are prohibited from using your personal information for any purpose other than making the delivery.
Sale of Business: J R Products, Inc. reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party acquirer.
Legal: Please note that J R Products, Inc. must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you.
Access to Personal Information
You may request access to the personal information that we have about you. As
a registered user with our Sites, you can access your profile information at any
time by:
1. Clicking on the "My Account" button on the page header or on the "My Account" link while logged in.
2. Clicking on the "Sign In" button on any page in the Sites on which you registered.
Additional Information about Our Sites
Visiting Our Sites:
In general, you can visit our Sites without
telling us who you are or providing us with any information. However, we collect
the IP (Internet protocol) addresses of all visitors to our Sites and other
related information such as page requests, browser type, operating system and
average time spent on our Sites. We use this information to monitor and improve
our Sites.
Security of Personal Information
We will maintain the confidentiality of all personal information collected in
our Stores, our Call Centers, our Sites and from our Service Providers and will
only disclose such information to employees and Service Providers who require
such information for the purposes described in this Privacy and Security
Statement. We maintain administrative, technical and physical safeguards to
protect against unauthorized access, use, modification and disclosure of
personal information in our custody and control.
Security Measures on Our Sites
Secure Shopping:
When you place orders on our Sites, all of your order
information, including your card number and delivery address, is transmitted
through the Internet using Secure Sockets Layer (SSL) technology. SSL technology
causes your browser to encrypt your order information before transmitting it to
our secure server. SSL technology, an industry standard, is designed to prevent
someone other than operators of our Sites from capturing and viewing your
personal information.
J R Products also takes the following measures to protect your personal information online:
Passwords:
To provide you with an increased level of security, online
access to your personal information is protected with a password you select. We
strongly recommend that you do not disclose your password to anyone.
J R Products will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).
Order Information:
Since any order information you provide to us on
our Sites will be transmitted using a secure connection, if your Web browser
cannot support this level of security, you will not be able to order products
through our Sites. The most recent versions of Netscape NavigatorTM
and Microsoft Internet Explorer® can support a secure connection and can be
downloaded for free from the Netscape and Microsoft website respectively.
No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, J R Products, Inc. cannot ensure or warrant the security of any information you transmit to us on our Sites.
Changes to the Privacy and Security Statement
To help you track the changes to our Privacy and Security Statement, a
history of material changes to our Privacy and Security Statement will be noted
here, beginning with changes published after April 24, 2008.
Last Revision:07/09